Power off: Press the power button on your router or unplug the power cord in the back. Before troubleshooting your ONT, we recommend checking for an outage in your area and restarting your router. If that does not resolve your internet issue, you can follow these instructions to check the power to, or restart, your ONT. Here's how to find it: Locate the power button on the back or the side of. I'm trying to turn off the internal wi-fi network from my new BGW320 gateway (the new one with integrated ONT), because I already have a wifi network and I don't want this one interfering with it. Visit My Verizon to manage Wi-Fi settings. Sometimes a Google Fiber device gets into a state that requires you to restart (also known as "Power Cycle") or perform a factory reset.